Service Management for Competitive Advantage (Record no. 118985)

MARC details
000 -LEADER
fixed length control field 00534nam a2200169Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 190516s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071133128
028 ## - PUBLISHER OR DISTRIBUTOR NUMBER
Source Gangaram Book Bureau
-- 938
-- 24-10-1996
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Fitzsimmons, James A. and Fitzsimmons, Mona J.
9 (RLIN) 23506
245 #0 - TITLE STATEMENT
Title Service Management for Competitive Advantage
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. McGraw-Hill, Inc.
Date of publication, distribution, etc. 1994
Place of publication, distribution, etc. New York
300 ## - PHYSICAL DESCRIPTION
Extent 462
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME
Title of a work Industrial Relations
9 (RLIN) 471
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Industrial Relations
9 (RLIN) 471
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Reference Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Full call number Barcode Date last seen Price effective from Koha item type
          Arrupe Library and Information Centre Arrupe Library and Information Centre Reference Section Shelf 64 Row 1 16/05/2019 430.20 658 FIT 064112 16/05/2019 16/05/2019 Reference Book