Service Management for Competitive Advantage
Fitzsimmons, James A. and Fitzsimmons, Mona J.
Service Management for Competitive Advantage - New York McGraw-Hill, Inc. 1994 - 462
9780071133128
Gangaram Book Bureau
Industrial Relations
Industrial Relations
Service Management for Competitive Advantage - New York McGraw-Hill, Inc. 1994 - 462
9780071133128
Gangaram Book Bureau
Industrial Relations
Industrial Relations