000			00626nam a22002177a 4500
003			OSt
005			20230923104345.0
008			230923b |||||||| |||| 00| 0 eng d
020			_cSJCLIB
040			_cSJCLIB
100			_aZeithaml A, Valarie and Binter, Marry Jo _9170505
245			_aServices Marketing : _bIntegrateing Customer Focus Across The Firm
250			_a2nd ed.
260			_aNew York _bTata McGraw Hill Company _c2000
300			_axxviii, 620 p.
500			_aDonated By Divya Khanna
600			_tManagement _947211
650			_aMarketing _942087
942			_2ddc _cDB
999			_c157528 _d157528