| 000 | 00460nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210707s9999 xx 000 0 und d | ||
| 020 | _a81-85866-007 | ||
| 100 |
_a"Balachandran, S." _940890 |
||
| 245 | 0 |
_aExcellence in Services _c"Focus on People, Marketing, Quality" |
|
| 260 |
_aBombay _bBusiness Book Publishing House _c1993 |
||
| 300 | _a323 | ||
| 600 |
_tCommerce _939175 |
||
| 650 |
_aCommerce _9164129 |
||
| 942 | _cREF | ||
| 999 |
_c152930 _d152930 |
||