000 00562nam a2200169Ia 4500
008 190516s9999 xx 000 0 und d
028 _bGangarams Book Bureau
_c2007/CRB/0002515
_d11.03.2008
100 _aZeithaml, Valarie A. and others
_9156337
245 0 _aServices Marketing
_cIntegrating Customers Focus Across the Firm
260 _bTata McGraw-Hill Publishing Company Limited
_c1996
_aNew Delhi
300 _a743
500 _a000793
600 _tMA Economics
_9156338
650 _aMA Economics
_9156338
942 _cBK
999 _c143859
_d143859