TY  - BOOK
AU  - Sugandhi, R. K.
TI  - Customer Relationship Management
SN  - 9788122423938
U1  - 658.812 SUG 
PY  - 2008///
CY  - New Delhi
PB  - New Age International Pvt. Ltd.
KW  -  
KW  - Commerce
ER  -