Bateson,.E G And,.Hoffman,.K.D <br/><br/>
Services Marketing 

 - New Delhi  SEVEN HILLS BOOKS PUB BANGALORE  2011 
 - 468 
<br/><br/><label>ISBN: </label>9788131516478 
<br/><br/><label>Publisher. No.: </label> R.V Book Distributors Banagalore 
<br/><br/><label>Subjects--Personal Names: </label> COMMERCE 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service maraketing