TY  - BOOK
AU  - Dutta,.Bholanath,. and Kavitha,.Rose,.B
TI  - Service Management
SN  - 9789380578781
PY  - 2011///
CY  - New Delhi
PB  - I K International Publishers House PVT Lted
KW  -  
KW  - Com.&Mgt.-Management
ER  -