Phatak, Yogeshwari, and Jarolia, Deepak Value Creation for Competitive Differentiation : Emerging Trends in HRM and Marketing - New Delhi Prestige Institute of Management and Research 2011 - 325 ISBN: 9788174469281 Publisher. No.: ACM Trading India Pvt Ltd Subjects--Personal Names: BCom Subjects--Topical Terms: Value Creation for Competitive Differentiation